- Save request amount and reference.
- Log KYC acceptance separately.
- Request transaction or processor ID.
- Confirm cleared receipt.
Why one speed number misleads
Crypto, bank and alternative payout routes have different settlement. A first withdrawal can trigger identity or source-of-funds review that a later request does not.
Keep one case
Ask which named stage remains open and the next review date. Do not scatter the chronology across chats or cancel without written guidance, because a new request can restart the queue.
After dispatch
Verify crypto on the stated network or take the bank reference to the receiving institution. Never pay a tax, release fee or extra deposit to receive approved funds.
Related decisions
Frequently asked
When does the clock start?
Record request time, then measure review and settlement separately.
Does completed mean received?
No. Confirm dispatch and destination receipt.
Should I cancel a pending request?
Only after verified support explains the effect.
Continue with the rules and limits open
Use the checked route, keep the transaction or round reference, and set the budget first.
Go to the Ignition Cashier